The Help Desk is the first step in the process for the end user to obtain support or help in the areas of software and hardware remediation.
All end user requests are taken through the Help Desk Line. This allows the user to obtain a work order number and technician assignment.
The Help Desk also provides support to the City of Evansville and Vanderburgh County departments in the procurement process.
The Help Desk assists departments in developing specifications and obtaining quotes for hardware and software. These products consist of desktop computers, laptops, peripherals, printers, software and related components.
Help Desk contact information available on the intranet.